Intan Masa is a small workshop in the heart of George Town. We attend to quartz, automatic, and complicated movements with patience — no shortcuts, no substitutions.
Cell replacement, circuit inspection, gasket renewal, and a static pressure test. Surface cleaning included. Suitable for office watches and everyday companions. Usually returned the same afternoon.
Demagnetisation, reverser wheel cleaning, keyless works lubrication, and five-position regulation. Timing graphs provided at handover. Crystal replacement available on request. Two-week turnaround on average.
Module separation, independent cleaning of base calibre and complication, seal renewal, and careful reassembly. Where parts are unavailable, we propose in-house machining rather than substitution. Timeline agreed after inspection; typically four to eight weeks.
Whether it is an heirloom, a daily wearer, or a recent acquisition, we treat each piece as something worth the effort. Send us a message and we will take things from there, unhurriedly.
Each movement passes through the same set of hands from intake to return. There is no triage queue, no passing work to a junior.
We quote a realistic turnaround at intake and we hold to it. If something changes, you hear from us before the deadline.
When an obsolete part cannot be sourced, we machine it in-house or refurbish what remains. A respectful approach over a quick replacement.
Automatic service clients receive timing graphs at handover. You leave with a record, not just a verbal assurance.
Every quartz and automatic job includes a static pressure check. Water resistance is verified, not assumed.
You speak with the person doing the work, not with an intermediary. Questions are welcome at any stage.
Lebuh Pasar, 10200 George Town, Penang